Shipping Policy
Fabawigs Shipping Policy
Our goal is to provide safer and faster shipping options wherever you live.
The time frame for order delivery is divided into two parts: processing time and shipping time.
1. Processing time
Processing time: 0-2 days. Fulfilled: Mon - Sat.
Order cutoff time: 11:00 PM (GMT-08:00) Pacific Standard Time.
We do not process on Sundays or holidays. Processing time is NOT included in the shipping time. Please plan accordingly.
2. Shipping Time
Normally Fabawigs will ship your order out on business days after get the order confirmation reply ( if your order needs to be customized, it might takes longer time to process).
Normally it takes about 3-10 business days to get to most countries once your order shipped out. There is 1-2 Day expedited shipping service for USA orders for certain orders, please contact FABAWIGS customer service if you have a need.
* Express companies don’t accept PO BOX / APO address so please leave your detail address when you submit your order.
Ship to United States: 3-10 days. Shipped: Mon - Sun. Shipment from China. Shipping Method: DHL/USPS/Fedex.
Ship to Canada: 3-10 days. Shipped: Mon - Sun. Shipment from China. Shipping Method: DHL/Fedex.
Ship to Mexico, United Kingdom, France, Germany: 3-10 days. Shipped: Mon - Sun. Shipment from China. Shipping Method: DHL.
Ship to United Arab Emirates: 7-10 days. Shipped: Mon - Sun. Shipment from China. Shipping Method: DHL/Fedex.
Ship to South Africa: 7-10 days. Shipped: Mon - Sun. Shipment from China. Shipping Method: DHL/Dpex/TNT.
Ship to other countries: 7-10 days. Shipped: Mon - Sun. Shipment from China. Shipping Method: DHL/Dpex/TNT.
Attention: although we try to ship your hair to you as fast as possible, please don’t order hair less than 48 hours before you need it! It's always better to give yourself at least a 2 week cushion before you need it to avoid any unforeseen circumstances that may delay delivery.
3.Shipping Fee
For all countries we offer free shipping.
Please Noticed:
We don't process orders on Sunday, because shipping companies all do not work on Sunday.
Processing & shipping times may be extended during holidays.
1. If customs duties are imposed in the recipient’s country/region, the taxes will be paid by the buyer.
2. The cost incurred due to the buyer’s delivery delay or address modification shall be borne by the buyer.
3. The buyer shall bear the cost incurred due to the buyer's cancellation or return of the order halfway for personal reasons.
5.Helpful Hint:1.Normally, the local shippers deliver packages on workday( Mon. - Fri.).Therefore, to ensure your parcel will be delivered to you safely and punctually, it's better for you to choose an address where you can receive the package on workday as the shipping address. It's best to keep your phone open, because the shipper might contact you via phone.
2.Some shipping services we using should have the customer's signature to be successfully delivered. If we ship the goods to your delivery address and someone signs for it, we will not be responsible for any loss or theft of the package. Therefore, please make sure that you or your authorized person are at the delivery address.
6.Contact USYour understanding and patience are much appreciated. We will keep tracking the shipping status. If you have any other concerns, just let us know.
If your order is urgent, pls contact us directly at Service@fabawigs.com，or leave a comment on your order.